Useful Tips

Features of behavior and communication with blind people


  • Ask if the blind person needs help. There are cases when people, trying to help, misunderstood the intentions of another person. For example, they were transferred across the street when a person was waiting for a tram.
  • Let him know that you will transfer him across the street.
  • Take the hand and drive carefully, warning of ups, downs, steps, sidewalks.

Help in transport

  • Help the blind person who entered the vehicle to walk forward gently.
  • Show the handrails with his hand on them.
  • If a person needs to get out of transport, let him do it on his own.
  • If you are leading a blind person, follow in front, pointing to the handrails and steps.
  • Putting it in the car, bring it to the open door and put your hand on its upper edge, the second hand on the roof.
  • In any case, when meeting a blind person on the street or in transport, first offer him your help, but do not impose it.
  • Seeing off, invite him to lean on your hand. Do not push it or take it by the arm.
  • Blind people feel the movement and follow you automatically, so there is no need to voice where you are turning.
  • Passing it through the door, go ahead, holding out your hand back.

Help on sidewalks and climbs

  • On the sidewalks, inform the blind person of the upcoming descent and ascent, without hindering him from feeling the surface with a cane.
  • Before the steps, it is enough to say: “Attention, steps”, and indicate the direction (up or down).
  • Help him put his hands on the railing, pointing to the side in which they are located.
  • If there is a choice - a ladder or an escalator, warn the blind person and give him the right to choose.

Help in the store

  • Helping the blind to enter the store, take him to the seller or to the desired department.
  • If you know exactly what you need, then he can buy the goods immediately. Otherwise, lay out the assortment in front of him so that he can feel it.
  • · Describe the color and pattern for the blind person. It is allowed to give advice, for example: "This color does not suit you."
  • If a person does not name the face value of the banknote himself, then you should say which banknote you received.
  • It is recommended that the change be counted by folding it into the blind hand.

Don't be afraid to talk

Do not focus on the illness of the person whom you are helping. However, you should remain considerate. Sometimes the blind themselves can make fun of their situation. From the outside, talking with them may seem difficult. Feel free to use the verbs “watch” and “see”. These words are used by all people. Be patient and do not ask unnecessary questions. Maintain a casual conversation and do not be nervous so as not to say too much.